Scale

It's a Crossover article! Our very first. We're pairing together our Left Hand, Right Hand series with Unlocking Efficiency and Engagement. Who's kidding who, this was going to happen sooner or later.

The ability to integrate product development with the operations in distribution and sales is paramount. Cross-functional working can unlock efficiency and engagement that will create a step change in overall business performance -- part of our series "Unlocking Efficiency and Engagement," and "Left Hand, Right Hand" with practical strategies for manufacturers and distributors in embracing digital commerce with supply chain best practices.

Agility has emerged as a strategic advantage, going well beyond a fundamental survival trait. The concept of creating an adaptable commerce business might seem like overwhelming and difficult to conceive, ironically it’s this very adaptability that can transform the Herculean into the achievable, setting the pace as well as the direction of the market itself, whether you see yourself as a thriving business, a disruptor, or both.

Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.

Decision automation is becoming increasingly popular across many sectors, and supply chain logistics is no exception. In the coming five years, decision automation will have a major impact on how supply chain operations are planned and managed.

Scaling a Commerce business seems, on the surface, like it could be a very linear affair. Shipping worked so far? Fine, do it more and faster. Getting more financial data entry with our newfound success? Just hire more admin staff. Supply Chain availability and scheduling awareness? Dave will do it - more. Dave? Dave?

In order to be successful in today's business climate, it is crucial to be operationally agile. This means that you need to be able to rapidly make decisions in order to adjust the utilization of your supply chain assets. This can manifest itself in a number of ways, such as modifying production lead times, manufacturing cycle times or lot sizes. By being able to react quickly to short-term demand and supply volatility, you can stay competitive in today's market.