Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.
Scaling a Commerce business seems, on the surface, like it could be a very linear affair. Shipping worked so far? Fine, do it more and faster. Getting more financial data entry with our newfound success? Just hire more admin staff. Supply Chain availability and scheduling awareness? Dave will do it - more. Dave? Dave?
Gap analysis is a powerful tool that can help you determine where your business is currently and what is needed to achieve your business goals. How can your Commerce business uncover your next why, and how can your business make the most of it?
The analytical aspect of complex business problem solving involves breaking down the problem into smaller parts, identifying patterns and trends, and analyzing data to gain insights. The creative aspect involves generating ideas, exploring new perspectives, and, where applicable, taking calculated risks to develop unconventional solutions.
Automation is the key to growth. By automating simple tasks, businesses can free up employees to do what only they are capable of doing - automation frees them up for more complex work or even allows them to take on new roles and responsibilities within the company.
In order to be successful in today's business climate, it is crucial to be operationally agile. This means that you need to be able to rapidly make decisions in order to adjust the utilization of your supply chain assets. This can manifest itself in a number of ways, such as modifying production lead times, manufacturing cycle times or lot sizes. By being able to react quickly to short-term demand and supply volatility, you can stay competitive in today's market.